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Nowadays, there is nothing new left when it comes to measuring suppliers’ performance, as organizations do it in their strive to increase performance. In this way, they can better manage the quality, the timeliness and the costs related to materials, products or services purchased.
The Canada Revenue Agency (CRA) is the organization responsible for tax revenue collection and benefit administration. Its unique approach is the one that guides its path to performance:
The reasons for initiating strategic planning can vary from one organization to another, but its positive outcomes are generally the same. Strategic planning supports the clarification of the desired state of evolution and provides the framework for future projects, for improving performance and aligning employees efforts to strategy. The end result is that all these elements will enable the organization to provide better value for money for its customers or citizens.
For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered rich insights into the state of Performance Management as a discipline.
One of the main editorial rules followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Gregory Richards, Professor of Performance Management at Telfer School of Management, University of Ottawa, Canada was one of the academics that The KPI Institute has interviewed.
For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image on the state of Performance Management as a discipline.
Richard Tordjaman, Strategic Advisor Business IT at Desjardins , Canada was one of the practitioners that The KPI Institute interviewed.
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