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Posts Tagged ‘Performance Architect Update’

Performance Management case study: Ford Pinto – business ethics and performance measurement

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Ford Pinto Performance Management

smartKPIs.com Performance Architect update 17/2010

Company

Ford Motor Company

Setting

In late 1960s, Ford was facing increasing competition from domestic carmakers and Japanese imports.

Mandate

In June 1967 Ford started planning a new model that would outdo the competition. Lee Iaccoca, Vice-President and head of production at the time championed the project that was meant to deliver what was nicknamed “Lee’s car”. lee formulated a set of performance indicators with specific targets to define the parameters of the new product: “The Pinto was not to weigh an ounce over 2,000 pounds and not cost a cent over $2,000” (Dowie, 1977).

Performance Measurement taxonomy – linking Performance Measurement and Management

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Linking Performance Measurement and Management

smartKPIs.com Performance Architect update 15/2010

In my previous update, I discussed the concept of taxonomy and outlined the structure of a Performance Management taxonomy.  A subset of Performance Management is Performance Measurement and thus a separate taxonomy is required to illustrate its key elements.

Performance Management taxonomy – linking Performance Measurement and Management

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smartKPIs.com Performance Architect update 14/2010

Taxonomy is a knowledge management tool used to provide structure to unstructured information. It is about categorizing individual elements into groups, categories or hierarchies based on common elements. The purpose of developing taxonomies is to enable findability and facilitate the identification of patterns. An example of taxonomy is the grouping of organisms in an ordered hierarchy that indicates natural relationships.

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