6 pillars of the Performance Measurement Framework
In the latest research study (2015) initiated by The KPI Institute, 42% of professionals admitted to using the Balanced Scorecard.
A caring company culture – the safe path towards success
“When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That’s when you can get more creative in solving problems.”- Stephen Covey (1997), The 7 Habits of Highly Effective People.
Debunking Myths in Customer Service
There are dozens of misconceptions about working in customer service, which are commonly assumed by companies and individuals alike.
6 emerging technologies that are impacting higher education
Over the past few years, trends regarding technology and digital tools for higher education have been constantly evolving and students are facing a new education era.
How to measure world prosperity?
The end of the year represents the right time for individuals to look back on what they’ve achieved and what learned along the way in order to set up actions regarding future improvements for the upcoming year.
