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The third day of the PMA 2014 Conference brought the presentation “Using guest feedback for managing the performance in a hotel”, offered by Joachim Sandt, Professor of Management Accounting and Control at the THM Business School, Technische Hochschule Mittelhessen, Giessen, Germany and Christoph Hoffmann, Vice Principal of the Edge Hotel School, University of Essex, UK.
The presentation “The Role of Performance Management in High Performance Organisation” was delivered, in the third day of the PMA 2014 Conference, by André A. de Waal, from Maastricht School of Management and Center for Organizational Performance and Béatrice I.J.M. van der Heijden, from Radboud University Nijmegen, Institute for Management Research, Netherlands.
The presentation “Performance Measurement Systems and Organisational Performance: literature review“ was brought, on the third day of the PMA 2014 Conference, by Magdalena Pârţac and Lester Lloyd-Reason, from the Anglia Ruskin University, along with Francis Greene from Birmingham University.
The presentation “Extended Enterprise Performance Management. A Value Co-Creation Perspective” was offered on the third day of the PMA 2014 Conference by Maria Lammerdina (Wilma) Bobbink, MSc and Andreas Hartmann, Associate Professor at the University of Twente.
On the third day of the PMA 2014 Conference, the Senior Lecturers Sai Nudurupati and David Petty, along with the PhD student Fateha Shaheen, from the Manchester Metropolitan University, offered the presentation “Influence of Culture and Management Systems on PMS”.
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