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On Performance management for elderly care with Jannis Angelis and Henrik Jordahl, at the PMA 2014 Conference


 Jannis Angelis and Henrik Jordahl, at the PMA 2014 Conference

The last presentation of the PMA 2014 Conference, titled “Performance management practices and elderly care” was delivered, at the end of the third day, by Jannis Angelis, from the Royal Institute of Technology, along with Henrik Jordahl, from the Research Institute of Industrial Economics.

Their research study focused on providing a comparative analysis of the performance related practices used in 500 public and private elderly care houses. The importance of a proper management for these facilities comes from combining the need for a cost-effective care and the emphasis on clients. The survey included 19 management practices, compiled after a thorough literature review.

Although they have concluded that nursing homes are reasonably well managed on average, great variations were found among them, when analyzing areas such as operations, targets and incentives. A significant difference was found between public and private based homes, as the private ones consistently scored higher than the public ones.

The greatest difference was found when it comes to incentives (staff development, talent retention and attraction etc.).

The study performed by Jannis Angelis and Henrik Jordahl emphasized the characteristics and the maturity level of elderly care homes, providing in the same time the management teams with insights on how they can improve their performance related practices. The questions that opens new investigation possibilities is whether the same management practices and techniques are suitable and can deliver optimum outputs to different types of ownerships.

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