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The thing with governments is that they can be slow to act – really slow.
In the aftermath of the 7.0 magnitude earthquake of 2010, Haiti was left more or less in ruins and had to embark on an arduous reconstruction journey, starting with its infrastructure and ending with reforming its entire public and social system.
At the beginning of this century, the Canadian Transportation Agency – CTA, has recognized the need to develop and utilize performance management practices in order to increase its performance levels.
We live in a world where everything is quantifiable and needs to be measured. We count our daily calories, our days of work ‘till the next vacations, we measure air pollution in cities and tend to start a “Top 10” list for almost everything.