When implementing or redesigning an organization’s performance management system (PMS), one challenging aspect that must be addressed is the need to secure internal buy-in (i.e., the understanding and support of internal stakeholders). Simply put, without internal stakeholder buy-in, PMS implementation is practically impossible. In this webinar, The KPI Institute’s Andrea Minelli is joined by guest presenter Nur Isnita Ibrahim. Together, they discuss the various factors that contribute to acquiring stakeholder buy-in during PMS implementation, such as determining the sponsor, policies, processes, SLAs, roles, and responsibilities.