Non-governmental organizations (NGOs) are entities where there is no governmental participation. Their performance broadly means how well they contribute to other people’s efforts to improve the society. Due to the continuous development of the NGO’s, it appeared the need to appraise the performance, in order to assure evolution.
The port of Rotterdam is the largest logistics and industrial hub in Europe. The port and industrial complex stretches over a length of about 40 kilometers and covers some 12,426 hectares (water and land). The throughput of almost 442 million tons in 2012 makes the port of Rotterdam by far the largest seaport in Europe.
The Auckland Tourism, Events and Economic Development (ATEED) is a regional economic growth agency that provides a coordinated approach to enhancing Auckland’s business, export and tourism economy on behalf of the Auckland Council.
In the process of achieving its mission ATEED has established a list of Key Performance Indicators (KPIs) that it measures in order to monitor its performance in reaching desired goals.
KPIs are measurements that define and track specific business goals and objectives that often roll up into larger organizational strategies that require monitoring, improvement, and evaluation. KPIs have measurable values that usually vary with time and also targets to determine a score and performance status. Moreover, they include dimensions to allow for more specific analysis, and can be compared over time for trending purposes and to identify performance patterns.