KPI of the Day – Healthcare: % Patient satisfaction
Definition
Measures the percentage of patients out of the overall treated ones that are satisfied with the healthcare services provided by the hospital or its medical practice.
Posts Tagged ‘Healthcare performance’
KPI of the Day – Healthcare: % Blood culture contamination rate
Definition
Measures the percentage of processed blood culture/sample specimens that were contaminated, from the total amount of blood cultures/samples collected.
KPI of the Day – Healthcare: # Length of stay
Definition
Measures the average length of time patients spend in the hospital, per admission category.
KPI of the Day – Healthcare: % Laboratory test accuracy
Definition
Measures the percentage of laboratory tests that are accurate, without errors, from the number of total tests conducted in the laboratory.
KPI of the Day – Healthcare: % Patients who leave without being seen
Definition
Measures the percentage of patients who leave without being seen by a certified physician for assessment and treatment, from the total number of patients waiting to be seen.
