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The Welsh Government has approved legislation that requires local authorities in the country to “make arrangements to secure continuous improvement” regarding the services they provide to the community. This means that they must plan and forecast for attaining local and national set improvement objectives.
The focus on performance management across different sectors and platforms is hardly a new attainment. Performance management practitioners and most of the business world is aware that the principles, indicators and tools used by this relatively young discipline have found their way in both the public and private sector. However, their actual presence and use remain mostly concealed.
In many countries, performance management is promoted by government though policy and legislation. Some focus on the use of performance management systems by government institutions, others require private companies to establish individual performance management systems for employees.
We are pleased to recommend you The Winter School in Managing Dynamic Complexity in the Public Sector: a System Dynamics-based Balanced Scorecard Approach, a course offered by the University of Palermo (Italy) with the support of School of Government, University of North Carolina (USA).
Bernama, the Malaysian National News Agency reports that The Information Communication and Culture Ministry from Malaysia has successfully achieved its Key Performance Indicators (KPI) set in 2010.
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