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Posts Tagged ‘future of work’

Expert Interviews Series: Accountability, KPIs, and Execution with Ghazi Hael Alanazi

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What separates a performance management system that drives real results from one that simply produces reports?

According to Ghazi Hael Alanazi, the answer lies in execution, accountability, and disciplined decision-making.

As the Administration Director of Northern Area Armed Forces Hospital in Saudi Arabia, Alanazi shares valuable insights on the future of performance management, the growing role of AI and sustainability, and why organizations must move beyond traditional KPI tracking toward systems that actively guide strategy and operational outcomes.

What key trends in organizational performance management have you observed emerging so far in 2026?

In 2026, performance management is shifting toward real strategy execution. Organizations are using real-time KPIs, clearer decision ownership, and AI-driven insights. There is also a stronger connection between performance, risk, and sustainability, making systems more practical and closely tied to actual business outcomes.

Which existing trends, topics, or aspects within performance management have lost their relevance or importance?

Traditional KPI reporting without action has lost relevance. Static annual plans, disconnected scorecards, and overengineered frameworks that fail to support decision-making are becoming obsolete. Focusing only on measurement without accountability, execution, and real business impact is no longer acceptable in today’s performance environment.

What does the corporate performance management system of the future look like?

The future system is fully integrated with strategy execution. It connects objectives, KPIs, initiatives, and risk within a unified framework. It operates on real-time data, supported by AI-driven insights and clear decision ownership. The focus is less on reporting and more on guiding decisions, enforcing accountability, and continuously improving performance.

What will be the major challenges in managing performance in the future, and how should organizations prepare?

The main challenge is maintaining discipline. Organizations often struggle to enforce accountability, align decisions, and sustain focus. Data overload is another growing issue. To prepare, organizations need strong governance, clear decision rights, simplified KPI structures, and leadership commitment to using performance systems as management tools.

How is technology impacting the way organizations conduct strategic planning and manage performance?

Technology is transforming performance management from periodic reporting into continuous monitoring. AI and analytics provide faster insights, while integrated platforms connect strategy, KPIs, and execution. Tools such as BI dashboards and AI copilots improve visibility, but their real value depends on how effectively organizations embed them into decision-making and governance processes.

How is sustainability impacting the way organizations conduct strategic planning and manage performance?

Organizations are integrating ESG factors into KPIs, risk management, and decision-making. This shift encourages a stronger focus on long-term value rather than short-term results. The challenge is ensuring sustainability becomes measurable and actionable, rather than remaining only a reporting requirement, while linking it directly to performance and accountability.

Practice

What should be improved in the use of strategy and performance management tools to make organizations more resilient to future crises?

Most tools need to become simpler and more connected. Organizations should reduce complexity, link KPIs directly to decisions, and integrate risk into performance systems. Flexibility is also essential, as systems must adapt quickly during disruptions. The focus should move from tracking performance to enabling fast, informed, and aligned decision-making.

While navigating challenging times, what would you consider a best practice in performance management?

The key practice is maintaining focus. Organizations should prioritize a limited number of critical KPIs, align leadership around them, and review performance frequently. Clear decision ownership is essential. During difficult periods, simplifying the system and enforcing accountability has greater impact than adding more metrics or complex frameworks.

How does benchmarking support the improvement of performance management and target-setting systems?

Benchmarking introduces external perspective into the system. It helps validate targets, identify performance gaps, and challenge internal assumptions. When applied effectively, it shifts discussions from opinion to evidence. Its real value emerges when organizations use benchmarking to drive decisions and continuous improvement.

Research

Which organizations would you recommend observing for their approach to performance management, and why?

Organizations such as Amazon, Microsoft, and Saudi Aramco are strong examples. They combine clear strategy, disciplined execution, and data-driven decision-making. What stands out is how leadership uses performance management to drive accountability and results at scale.

What aspects of performance management should be explored further through research?

More research is needed on how performance systems influence decisions and organizational behavior. The relationship between KPIs, incentives, and actual execution outcomes remains weak. In addition, the role of governance and decision rights in making performance systems effective requires deeper practical exploration.

What are the key competencies of a successful business leader or C-level executive?

A successful C-level executive must think systematically. They need strong decision-making skills under uncertainty, clear ownership of outcomes, and the ability to align the organization around priorities. Discipline in execution, governance awareness, and the ability to translate strategy into results are more critical than technical expertise.

What are the key competencies of a strategy and performance manager today?

They must be able to connect strategy to execution. Strong capabilities in KPI architecture, data interpretation, and performance analysis are essential. More importantly, they must enforce accountability, support decision-making, and understand how organizations operate to ensure performance systems function effectively in practice.

What are the recent achievements in generating value from performance management in your organization?

We shifted performance management from reporting to execution control. We redesigned KPIs to align with strategic objectives, introduced clearer ownership, and improved executive dashboards for decision-making. This increased visibility, reduced ambiguity, and helped leadership respond faster. The greatest value came from transforming performance management into an active management tool.

Meta, Amazon Push Stricter Employee Performance Standards

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Meta To Roll Out Changes to Performance Review System in 2026

Tech giant Meta is redesigning the way it reviews employee performance in 2026, according to a report by Business Insider.

The revamp will incorporate a review platform dubbed Checkpoint, which will be used to re-examine employee performance biannually to determine if there are any changes. Checkpoint will hone in on identifying both top and bottom performers, rewarding the former with bonuses that could amount to up to 300% of their pay. 

“While our employees have always been held to a high-performance, impact-based culture, this new direction allows for more frequent feedback and recognition in a more efficient way,” a Meta spokesperson said.

Meta is set to implement the changes in the middle of 2026.

Amazon Now Requiring Proof of Productivity for Performance Evaluations

Amazon’s annual review process, known internally as Forte, now reportedly requires employees to list three to five primary accomplishments for the year as proof of their performance. This information was gleaned from internal guidelines acquired by Business Insider

The guidelines define accomplishments as “specific projects, goals, initiatives, or process improvements that show the impact of your work.” 

Amazon’s mandate for employees to provide proof of productivity during performance reviews appears to be part of a larger cultural shift in the corporate sector. In September 2025, xAI employees were also asked to list their responsibilities and accomplishments to determine their future in the company. 

AI Layoffs Continue to Impact Tech Sector

The technology sector has been hit with another round of layoffs. Quarterly reports indicate that one of India’s prominent IT services firms, TCS, has laid off around 30,000 employees over the span of six months. This massive downsizing was reportedly driven by widespread artificial intelligence (AI) adoption within the tech industry. 

These layoffs are not localized phenomena. On the other side of the world, Silicon Valley has faced similar circumstances, as 2025 also saw several AI-driven layoffs

The layoffs appear indicative of a trend, something many experts expected. In 2025, Goldman Sachs published a report predicting AI-driven layoffs to continue. .

Study Shows Employees Find Narrative-Based Performance Reviews Most Fair

A study conducted by researchers at Cornell University found that narrative-only feedback is considered by employees as the most fair form of feedback in the context of performance reviews. Published in December 2025, the study compared responses from 1,600 employees to performance feedback organized in three formats—numerical-only, narrative-only, or mixed. 

The researchers attribute the study’s findings to the employees’ perception and interpretation of data. “We guess that the presence of a numeric component in the combined feedback may have been interpreted as evaluative or accountability focused [sic], rather than developmental. Employees may view feedback with numerical ratings as highlighting their weaknesses,” they wrote in the report.

Despite the findings, the researchers are hesitant to recommend exclusively using narrative-only performance assessments, stating, “…if you don’t have numbers, there can be some other disadvantages when you are trying to do things like administer bonuses or promotions.”

Upskilling or Reskilling: Are You Ready for Tomorrow’s Workforce?

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Image Source: Geralt | Pixabay

The future of work requires transformation not just at the organizational level but also at the individual level. Changes in the job market induced by technological innovation contribute to the global skills revolution. 

Klaus Schwab, founder and executive chairman of the World Economic Forum (WEF), believes that technical positions, such as data analysts/scientists, artificial intelligence specialists, big data specialists, and digital marketing and strategy specialists, will generate demand in the future. 

According to WEF, about 50% of companies expected their full-time workforce to decline by 2020 due to automation. Meanwhile, more than half of all employees may be compelled to reskill and upskill.

Upskilling is defined by the Cambridge lexicon as ‘the process of gaining new skills or teaching workers new skills,” while reskilling is ‘the process of acquiring new abilities in order to perform a different job or of training others to perform a different one.”

How can employees prepare themselves for the revolution? Should they reskill or upskill?

Key Strategies

If the last several years have taught us anything, work flexibility and an openness to change are essential for a successful career. Both reskilling and upskilling can help you future-proof your career and increase your employability. It’s critical to make the right decision, and here are some ways to help you determine your next career path.

Decide on your future career goal: Whether you want to stay in your current industry or move on to something new, it’s critical to be explicit. Decide where you want to go with your career and divide it into manageable chunks of information. With a clear plan, you can easily determine the steps aligned with your end goal.

Recognize your existing skillset: Before you try to better yourself, it’s important to understand your strengths, skills, and potential first. After you’ve written down your qualifications, ask bosses and friends to assist you to grasp your personal and transferable abilities as well as your role-specific ones.

Determine what you need to learn: A little research can go a long way here. Job postings, online career guides, attending industry events, and speaking with companies can all assist you in obtaining the information you need.

Choose a learning approach that works best for you: Online training is one of the finest solutions for reskilling and upskilling. Online courses are extremely adaptable, accommodating a wide range of learning methods and fitting seamlessly into even the busiest schedules. It is perfect if you want to maintain strong job standards while also preparing for the next big move.

The technological improvements of the last five years alone have caused enormous shifts in the types of skills needed today. Furthermore, an unprecedented pandemic has compelled sectors to rethink their approach to skill development.

On the other hand, the pandemic’s isolation protocols have resulted in a major push for remote workers. It appears that the shift is here to stay. Upskilling choices that are simple and accessible must be developed. Learning paths can make a difference in this area because of accessibility, flexibility, and effectiveness.

Businesses must invest in upskilling and reskilling in order to prosper. One approach to ensure this achievement is to use learning pathways. Upskilling has become a cornerstone of today’s business strategy that benefits both the individual and the company. However, it is also an investment to make. As more companies recognize the importance of upskilling and reskilling, now is an excellent moment to look for high-quality training programmes and certifications.

Both upskilling and upskilling are excellent options if you’re considering a career change but don’t want to work for a different organization. 

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