Customer Experience – building relationships and generating loyalty
It is no secret that in 2017 one of the most important topics of discussion in the business sector is related to customers.
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It is no secret that in 2017 one of the most important topics of discussion in the business sector is related to customers.
On April the 26th & 27th, at the Radisson Blu Hotel Bucharest, the TeCOMM Bucharest event took place, which is an event dedicated to the eCommerce industry.
E-commerce website owners have reported that one of the main issues in the online environment is maintaining customer engagement and preventing shopping cart abandonment.
How do customers feel, as they engage with your company and brand over time? How well do you meet their expectations, needs and wants?
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