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This year, The KPI Institute is one of the Media Partners for the 15th HR Shared Services & Outsourcing Summit, an important event for HR professionals that takes place every year in the USA. Furthermore, Cristina Tarata, our Research Coordinator will share some of the best practices in working with KPIs during the session KPIs, Scorecards and Dashboard for HR in the last day of conference.
Tunnel behavior is one type of negative behavior associated with performance based pay, which refers to looking after the achievement of one’s own targets, without considering the implications for other areas of the organization.
Unethical behavior represents the process of influencing results through unapproved means in order to ensure target achievement.
Gaming is one type of unethical behavior which refers to influencing results through unapproved means, in order to ensure target achievement. Such a behavior is caused by an extensive focus on targets, as employees will do whatever it takes to achieve the established Key Performance Indicators (KPIs).
Finding the right balance between high profits, low costs, quality products/services and safety standards is not an easy process. Companies continue to face problems when trying to adjust to one of these components, rather than the other. An example in this direction is British Petroleum (BP).
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