KPI of the Day – Business Consulting (BC): % Adherence to schedule estimate
Definition
Measures the actual time needed to complete a customer project relative to the initial estimated time of completion.
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Measures the actual time needed to complete a customer project relative to the initial estimated time of completion.
Measures the ratio of initial sales appointments that progress to the next stage of the sales process, the proposal stage.
Measures the available cash or other assets easily convertible into cash that could cover short-term payables. Short-term payables represent the total amount of payments forecasted between zero and three months, from the time of the calculation.
Measures the volume of time lost due to absence from the workplace, from a task or obligation. It can also be reported as a percentage of total scheduled working hours.
Measures the percentage of calls transferred between operators from the total number of calls received.