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Certified Benchmarking Professional – Online Course



The Benchmarking Professional Certification is an accreditation course that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization.

This certification is the result of a complex, experiential learning program that has 3 sections: pre-course activities, core-course exercises and post-course assignments.

Find the gaps or limitations in the performance of your organization!

The online course is built around 7 modules, that feature 2 hours of video presentation, approximately 22 hours of practical assignments that will ensure you will attain a better grasp of ins and outs of this competence by the end of the course, which will be rounded up with a 2-hour evaluation session. The course will be delivered in English, at the attendee’s own pace, at any time and with no prerequisites.


  • Reach performance improvement by receiving guidance and international benchmarking expertise on conceiving and applying an optimum benchmarking plan;
  • Achieve excellence in your organizational processes and initiatives by applying the best available practices;
  • Attain superior results by managing performance gaps based on relevant data pertaining to this competence.

Target Audience

I. Professionals interested in benchmarking practices

Entrepreneurs, analysts and professionals from different fields, interested in acquiring the knowledge needed to understand the processes and methodologies relating to current practices for this specialization.

II. Top/middle management

Individuals from top/middle/lower management, regardless of their field of expertise, responsible with organizational performance through internal benchmarking practices.

III. Benchmarking Experts

Experts in both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations.


This was an interactive course that has provided me with good foundation on the subject of benchmarking.”

Narjis Hasan

Dubai Customs, United Arab Emirates

“It is a course which can be immediately applied to improve one’s entity performance.”

Dayang Yung Mei Hui

Ministry of Finance, Asia

“The course content is rich, with a lot of information which increases the knowledge and has a positive effect in improving work performance and implementing benchmarking strategies. So, this course was amazing!”

Mervat Abdulaziz Al-Rassan

King Saud University Medical City, Kingdom of Saudi Arabia


Course Trainer

Andrada Ghete, Subject Matter Expert, The KPI Institute

Andrada has coordinated the Benchmarking capability of The KPI Institute and was responsible for the first benchmarking project of the company, which seeks to provide a comparative analysis of the hospitals’ performance in the GCC States.

Moreover, she was in charge with developing and delivering courses both on Benchmarking and Cross-cultural Management, and research activities which involve documenting KPIs in various functional areas and industries.

She is internationally certified in working with KPIs and regularly attends international conferences, where she publishes research articles in management field. She is also a seminar lecturer of Human Resources Management and successfully completed the Master Trainer Program facilitated by The Association for Talent Development (ATD).

Certified Data Analysis Professional - Online Course
Certified KPI Professional - Online Course

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