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> Editorials

  • Do we really need organizational performance management?

    Do we really need organizational performance management?

      Performance management, at least at the employee level, has received serious criticism from multinationals such as Microsoft, General Electric, Adobe, Goldman Sachs Group and Google, in the past 5 years. The traditional ranking system and KPI measurement used in …Read More »

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> Interviews

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> Strategy

  • How to separate performance from compensation?

    How to separate performance from compensation?

      A Willis Towers Watson study found that only 20% of North American employers believe pay based on merit improves performance. It might seem like a simple and direct way to motivate and retain top-performing employees, especially with bonuses based …Read More »

> Balanced Scorecard

  • Balanced Scorecard & Six Sigma – the best ways to improve performance

    Balanced Scorecard & Six Sigma – the best ways to improve performance

    Since R. Kaplan and D. Norton’s article “The Balanced Scorecard – Measures that drive performance’”, published in 1992 in the Harvard Business Review, the Balanced Scorecard (BSC) methodology has become one of the most popular performance management frameworks, used nowadays in both public and private …Read More »

> KPI

  • KPI – The three mystery letters behind performance

    KPI – The three mystery letters behind performance

      KPIs are a vital part of any Performance Management or Strategy Execution system. Yet how many times have you struggled to understand or to explain what is meant by “KPI”? On the surface, it seems simple enough – Key Performance …Read More »

> Organisational Performance

> Operational Performance

  • What is reverse logistics and how can it affect performance?

    What is reverse logistics and how can it affect performance?

    The Council of Logistics Management defines Logistics as “The process of planning implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of origin to the point of consumption …Read More »

> Individual Performance

> Personal Performance

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