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> Editorials

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  • Practitioner Interview: Hosni Mahjoub

    Practitioner Interview: Hosni Mahjoub

    In 2017, the Performance Magazine editorial team interviewed Hosni Mahjoub, Group Head of Strategy and Performance at Batelco Group, Bahrain. His thoughts and views on Performance Management are detailed below. I …
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> Strategy

  • Using Awareness to Analyze Customer Satisfaction

    Using Awareness to Analyze Customer Satisfaction

    Whether you work in customer service manning the phones while paying your way through college, or take a lot of pride in personally solving all of your customers’ issues, there is always more to learn and plenty of room for …
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