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Posts Tagged ‘TrackDC’

KPIs and Dashboards in practice: TrackDC an innovative District of Columbia Performance Management initiative

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Key Performance Indicators

Performance measurement and reporting for control is not the sole purpose of tracking results against targets. One of its very important dimensions is that of enhancing accountability towards stakeholders; in private-owned organizations, reporting is directed mostly to shareholders and managers, whereas in governmental institutions, communication is directed towards the entire community served.

THE KPI INSTITUTE

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