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Posts Tagged ‘Management performance’

The Balanced Scorecard: review and criticism

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Balanced Scorecard Performance Management

Robert S. Kaplan and David P. Norton’s 1996 book ‘’The Balanced Scorecard: Translating strategy into action” is considered to be a major contribution to the development of performance management, as their work has changed the way performance is measured. In the almost 20 years that have passed since its publishing, the Balanced Scorecard System has been implemented by thousands of companies and organizations worldwide, proving its value in time.

Good practice in performance management – integrated, systemic and cultural

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Oftentimes I am asked for advice on how to do performance management right. A very relevant question, as it is easier to make mistakes in deploying performance management practices rather than to get it right.

Clarifying terminology and understanding the context of each entity is important in designing good performance architecture that fits its environment and cultural dynamics.

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