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On a yearly basis, the world’s top airlines are selected, at the prestigious World Airline Awards, based on a worldwide customer survey. For the 2014 awards, around 19 million customers completed the survey that resulted in Cathay Pacific Airways being awarded the top spot among the globe’s airlines. The runners up were Qatar Airways and Singapore Airlines at number two and three respectively. The top 10 airlines for 2014 are the following:
Employee turnover represents a process that consists in the actions taken to replace one employee with another, no matter the reason for which this change is necessary. Related to this specific process, it is essential that the employee turnover rate is viewed as a key performance indicator, as it reveals the percentage of employees that an organization had to replace within a given time frame.
Performance management is about planning, doing, checking and acting. In other words, it involves formulating a plan of activities, establishing a set of objectives, setting key performance indicators (KPIs) to measure performance, and appraising actual performance. Therefore, managers direct the discussion towards key concepts such as objectives, goals, KPIs, desired state of evolution and outcomes. The ultimate goal is to help organizations reach top performance at different organizational levels.
Discussions on data visualization have rapidly increased over the last years as more executives, managers, analysts and basically everybody, wish for a better understanding of the raw data behind every day dashboards, scorecards or presidential poll results. The struggle is to bring the raw data to life in a simple and comprehensible manner.
Current organizations achieve their goals mostly nowadays working on projects that can be successfully brought to an end when and if they are accomplished by working teams. These teams can be predefined by the organizational structure or, in some cases where companies have very flexible policies, teams can be formed at the employees’ proposals and choices.
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