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In the book The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional, authors Sharon Armstrong and Barbara Mitchell say that nowadays, a “worthy mantra” for all managers and talent development professionals alike is: “It’s all about the people”.
On the one hand, the past decade has seen groundbreaking developments in technology, communications, and science, to name only a few fields. Today we are talking, and beyond that, actually planning outer planetary colonization and possibly even asteroid exploitation missions.
“Continuous improvement is not about the things you do well — that’s work. Continuous improvement is about removing the things that get in the way of your work. The headaches, the things that slow you down, that’s what continuous improvement is all about” – Bruce Hamilton.
The KPI Institute has officially released its latest research study during the Performance Improvement and KPIs Forum, hosted in Kuala Lumpur, Malaysia, this September.
When it comes to achieving the best results, we often strive to perform with utmost efficiency. As such, for many individuals, these two concepts are interchangeable. But on whose shoulders does the burdens of performance and efficiency rest? On the employee’s or on the manager’s?
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