Making decisions is not an easy job, irrespective of the context where we have to make decisions. A woman’s decision to buy a certain pair of shoes may take as long as it takes a manager to decide upon a major organizational problem. The difference, however, lies in the data behind the decision. To choose the perfect pair of shoes you don’t need any data; it’s a matter of what you like more. In the other scenario, it’s a must to base the decision on data. Otherwise, you may follow a wrong direction.
The KPI Institute’s Performance Management in 2014 report is built on the belief that a balanced approach in such research endeavours can only be achieved by triangulating the opinions of practitioners, academics and consultants alike. In 2014, Luís Gargalo, Management Control Systems Department Coordinator for Wayfield, Trading Internacional, SA – Grupo Refriango, Portugal, was one of the practitioners who offered us rich insights into performance related research and trends.
Over the past decades, financial institutions worldwide or banks, in particular, have had to deal with the pressures of an industry that is continuously changing its game. New, or updated, market regulations, increasing defaults on loans due to unemployment, collapses in the housing market, and rising overhead costs, have all exhausted the banking system. Moreover, the fragmentation between large transaction volume branches and low transaction volume branches has substantially impacted numerous banks all over the world.
With the era of technology and automation, each year brings up new challenges, for both individuals and business entities. Nowadays, adapting to the continuous progress and generating value represent both the greatest challenges experienced by business developer and two main success levers. User experience has grown into becoming an imperative aspect that you will want to integrate in your online strategy, in order to increase the number of website visitors, to engage them to your website and, why not, to turn potential clients into loyal ones.
If your intention of delivering a successful webinar is followed by questions such as: “When should I drop promotional emails?”, “Should I be worried if half of the registrants didn’t actually attend the webinar?”, “What kind of engagement tools should I use?,” then you should know that the answers are more simple than expected: Thursday. No. Polls. There are some guidelines to support a much greater return of the efforts.
