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Expert Interview: Luís Gargalo, Management Control Systems Department Coordinator for Wayfield, Trading Internacional, Portugal

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The KPI Institute’s Performance Management in 2014 report is built on the belief that a balanced approach in such research endeavours can only be achieved by triangulating the opinions of practitioners, academics and consultants alike. In 2014, Luís Gargalo, Management Control Systems Department Coordinator for Wayfield, Trading Internacional, SA – Grupo Refriango, Portugal, was one of the practitioners who offered us rich insights into performance related research and trends.

Risk management experts: a prison practice

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When thinking about enterprise risk management, managers often regard other organizations for models worth following in terms of strategies for tackling such issues. However, how can you pick the rightful organizations to do so? Although the degree of attention paid to risk management systems is highly variable, you can be confident that one type of organization will always place risk management above many other departments: prisons.

5 key innovations in airport terminals

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The International Air Transport Association’s (IATA) forecasts for 2015 include a strong passenger growth, bigger than in 2014. From 2013 to 2014, global passenger numbers rose 5.5% and aircraft load factors increased to 79.7%, globally. These aspects bring together a substantial strain on airports terminal facilities. In their efforts to enhance effectiveness, airport operators and airport terminal landside designers ensure a series of new and unique experiences, under the imprint of innovation.

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