A recent post, ‘Social and Financial Performance of Microfinance Institutions‘, outlined that Microfinance Institutions (MFIs) are strongly associated with a social mission, therefore MFIs performance focuses both on social impact and financial outcomes (smartKPIs.com, 2010).
smartKPIs.com Performance Architect update 23/2010
In one of my previous updates I reviewed the history of the Deming cycle and its relevance for Performance Management. One of the most important benefits of managing performance in organizations is that it facilitates a structured process of improving the achieved results, which is the essence of performance.
smartKPIs.com Performance Architect update 22/2010
Improving children’s quality of life in developing countries is today a priority of thousands of non-for-profit organizations. It is a difficult journey, influenced by many macro and microeconomic, political, social, cultural and religious factors. Many such efforts are structured in programs and projects. Monitoring not only their implementation, but also their impact is a requirement not only for tracking if they make a difference, but also for attracting new funding and other resources for future programs. Overall, many non-profit programs employ robust performance management systems to support the achievement of their purpose. Designing and using such systems is not as straightforward as it may seem.