KPI of the Day – Retail: % Sales by product category
Definition
Measures the percentage of sales generated by a product category from overall gross sales.
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Measures the percentage of sales generated by a product category from overall gross sales.
Measures how much the distribution cost per trip represents out of the sales delivered by that specific trip.
Measures the percentage of service delivery requests that were met on time, out of the total amount of delivery requests.
Measures the percentage of solved complaints from customers, from overall problems raised by customers.
Measures the percentage of complaints responded to within the standard time, from overall complaints addressed by customers.