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Conference interpreting refers to a setting in which a speaker delivers a speech in a different language than the listener’s, the interpreter’s role being to make possible the communication between the two parties involved. It can be done in two modes: consecutive (after the speaker has uttered a chunk of speech or the entire speech) and simultaneous (while the speaker delivers his or her speech).
Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:
An interesting approach to using KPIs in the academic sector is provided by the Lancaster University, featured in smartKPIs.com’s KPI in practice section.
Fact: businesses are concerned to measure their success in social media. The question is how they can do it. So, how important is to have hundreds or thousands of “likes” if these “likes” fail to engage beyond their initial subscription?
A performance report becomes functional by using KPIs that illustrate the business context and by which action can be identified or labeled worth trying.
When choosing a KPI it should fulfill one of the following categories (Shevlin, 2007):
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