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When discussing about management errors, Eleanor Roosevelt said it best: “Learn from the mistakes of others. You can’t live long enough to make them all yourself. ” If we analyze the decision making process in companies all over the world, we find that mistakes are common, but what makes the difference between an excellent and an average manager, is the ability to find solutions for errors and learn from others’ mistakes.
Organizations from different domains make significant investments, in terms of time and money, in Knowledge Management (KM) initiatives. The purpose of these initiatives is most of the times to facilitate and enable the capture, transfer and management of the knowledge available in the organizations.
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