KPI of the Day – Sales: $ Sales per labor hour
Definition
Measures the average amount of sales per labor hours worked. This KPI is mostly used in the retail and restaurant industries.
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Measures the average amount of sales per labor hours worked. This KPI is mostly used in the retail and restaurant industries.
Measures the percentage of customer calls which are abandoned while in queue, waiting for service, from overall calls.
The # System Average Interruption Duration Index (SAIDI) measures the average outage duration, in minutes, of supply interruptions that a customer experiences during a reporting period.
Measures the profit achieved by a specific project.
Measures the employees’ satisfaction, engagement and motivation levels, with regards to their job and working environment, namely job responsibilities, team and management, workplace and professional development.