The evolution of human administration and knowledge from the hunter gatherers and band societies of 10,000 years ago to today’s interconnected human society is fascinating. One of the most important steps in modern human society progress was the uptake of the manned spaceflight.
One of the most debated and controversial topics about Performance Measurement Systems (PMS) is the impact the PMS implementation and usage have upon the business performance, in terms of clear, tangible results. Martinez, Kennerley & Neely (2004, p. 1) stated that the little body of research on this topic, as reported mainly by consultancies and commercial research companies, has two limitations.
Gartner has released the 2011 Magic Quadrant for Corporate Performance Management (CPM), a concept defined by Gartner (2011) as „processes used to manage corporate performance (such as strategy formulation, budgeting and forecasting), the methodologies that support these processes (including the balanced scorecard or value-based management), and the metrics used to measure performance against strategic and operational performance goals”.