Customer loyalty has been for long time one of the main areas of focus for marketers. Although arguable in some cases, it is widely mentioned that usually the costs of dealing with existing, loyal, clients are significantly lower than the costs for attaining new customers. Thus, retaining and increasing business with existing customers is top priority on marketers’ agendas, nearly in all industries and organizations of all types and sizes.
The Gallup Daily tracking analysis, Health Insurance Coverage Varies Widely by Age and Income, underlines the wide degree of variability in 2009 in health insurance coverage across U.S. population segments, based on age and income. Health insurance coverage is one of the most important Key Performance Indicators (KPIs) used to track the health of the national healthcare system (smartkpis.com, 2010).
The Best-Performing CEOs in the Worldrepresents the first global ranking of the CEOs based on company performance during their tenure. Developed by INSEAD Professors Morten Hansen, Herminia Ibarra and Urs Peyer, the ranking is based on a global data set regarding 2,000 CEOs of 48 nationalities and from companies in 33 countries (INSEAD, 2010). The CEOs were chosen from the S&P Global 1200 and S&P BRIC 40 lists since 1997.
In a previous blog post we have presented a new Castrol football application, the World Cup Predictor. Using performance data from every international match played by the World Cup 2010 participating teams in the last ten years and simulating the tournament more than 100 000 times, to minimize the error rate as much as possible, the Castrol team of performance analysts calculated each team’s chances of progression through the competition.
Deloitte Football Money League reached its 13th edition, once with the launch of its latest report on March 2010, under a striking headline: “Spanish Masters Football Money League”.