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In 2017, the Performance Magazine editorial team interviewed Paul Moroney, Chief Product Officer at ActiveOps Limited. His thoughts and views on Performance Management are detailed below.
Best practice Performance Management is light in administration, great at recognizing ‘real’ performance, and realistic regarding the impact of factors which lie outside of the individual’s control.
Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:
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