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Posts Tagged ‘Systems thinking’

Academic Interview: Carmine Bianchi


carmineIn 2018, the Performance Magazine editorial team interviewed Carmine Bianchi, Professor in Business & Public Management at the University of Palermo, Italy. His thoughts and views on Performance Management are presented in detail below.

Measuring performance is important, of course, but if you do not communicate what you’re measuring or the results you’ve obtained, or if you do not work together (collaborate) to understand what is causing underperformance, all your measurement does not serve much purpose.

From performance management for control to performance management for learning


Learning vs Control in Performance Management Performance Architect update 28/2010

The following is an excerpt from a conference paper presented at the 2009 Performance Measurement Association Conference in Dunedin, New Zealand. An edited version of the paper was published in the Measuring Business Excellence Journal in 2010 (vol. 14, No. 1), under the title: “Rediscovering performance management: Systems, learning and integration“.


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