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Posts Tagged ‘Non-Governmental’

Performance Management case study: Plan – Do – Check – Act (PDCA) in a non-profit organization



Improving children’s quality of life in developing countries is today a priority of thousands of not-for-profit organizations. It is a difficult journey, influenced by many macro and microeconomic, political, social, cultural, and religious factors. Many such efforts are structured in programs and projects.

Monitoring their implementation as well as their impact is a requirement not only for tracking if they make a difference but also for attracting new funding and other resources for future programs. Overall, many non-profit programs employ robust performance management systems to support the achievement of their purpose. Designing and using such systems is not as straightforward as it may seem.


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