Advice on dealing with a poor performer
Samuel Culber, UCLA professor shares advice on addressing negative performance with employees. Key ideas:
- Performance reviews as “corporate theater”;
- “What you want” easier to formulate than “how to get it”;
- Let the employee state how they see the situation;
- Manager as a support, coach and guide. Key question: What do you need from me to be successful?;
- Performance management for learning.
- The Wall Street Journal, 2008