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Advice on dealing with a poor performer

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Samuel Culber, UCLA professor shares advice on addressing negative performance with employees. Key ideas:

  • Performance reviews as “corporate theater”;
  • “What you want” easier to formulate than “how to get it”;
  • Let the employee state how they see the situation;
  • Manager as a support, coach and guide. Key question: What do you need from me to be successful?;
  • Performance management for learning.

Source:

  • The Wall Street Journal, 2008
A CEO's view on Giving Negative Feedback
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