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  Announcements - What is new in the field.
  Qualitative Study: Performance Management in 2013 This month, The KPI Institute is launching "Performance Management in 2013", the second from a series of annual publications providing an overview on the state of the discipline. 20 interviews with specialists, more than 200 countries and territories reviewed for country legislation, 200 books on Performance Management, 30 keywords analyzed for trends in search, 20 performance related university degrees around the world, all in an extensive Performance Management resource.

  Invitation: Propose themes for our webinars! The KPI Institute is currently structuring its 2014 Webinar Agenda. We are interested in receiving your inputs regarding topics of interest in the Performance Management field that could be emphasized through our webinars. We are looking forward to your contribution at
  Jobs - Performance Management related roles around the world.
  Strategy Manager - Sydney, Australia, Industry: Banking Click here for details
For more related jobs, keep in touch with our LinkedIn group: PERFORMANCE: Measurement, Management, KPI, Balanced Scorecard, Business Intelligence, Analytics.

Expert Interviews
  Interviews with Performance Management specialists around the world.
Featured Articles
  Articles based on research and analysis in the Performance Management field.
  Academic: Expert Interview - Sujay Nair, Lecturer-Enterprise Performance Management, University of Melbourne, Australia Read more   Business reporting for successful companies: the International Integrated Reporting Framework Read more
  Practitioner: Expert Interview - Isela Hernandez, Strategy Management Officer, Cinepolis Corporativo, Mexico Read more   The Danes - the happiest people in the world in 2013 Read more
  Consultant: Expert Interview - Feng Cai Qiu, Executive Director/Senior Partner, Singapore Empower Consulting Group Pte, China Read more   Performance Management in a creative environment: KPIs used in Arts Read more
  For more interviews access our report Performance Management in 2012.   For more articles access our blog.

    From what do you derive your annual KPIs? Insights on selecting KPIs.
What drives employee satisfaction? Different employee satisfaction factors.
Join the Conversation
  Over 10.000 members discuss Performance Management, Balanced Scorecard, KPIs, Business Intelligence and Analytics in engaging conversations.
  Please advise KPIs for Marketing department Examples of Marketing KPIs. Join the "PERFORMANCE" group on LinkedIn. Click here !
    What are KRIs? Read more
Why cascade KPIs across the organization? Read more
Ask the Experts
  Frequently asked questions about Performance Management and the experts' answers.
  What is the difference between single-loop and double-loop learning? Read more
For more similar articles, access the Ask the Experts section of our blog

Thinkers on Education
  The profiles of famous thinkers on education, as featured by UNESCO in "PROSPECTS: Quarterly review of comparative education".
Upcoming Courses
  Relevant upcoming courses in the Performance Management field.
Bello, Andres (1781-1865) An exemplary figure in the history of Latin American culture. Read more
Bernstein, Basil (1924-2000) One of the leading sociologists in the world. Read more
Bettelheim, Bruno (1903-1990) Published sixteen books and numerous scholarly papers and essays. Read more
Al Khobar KPI Professional and Practitioner Certification 16 - 20 February 2014
Dubai KPI Professional and Practitioner Certifications 23 - 27 February 2014
Bucharest KPI Professional Certification 4 - 6 March 2014
  For more profiles access the Education and Learning section of our site.   For more courses, keep in touch with our site:

    Daan Van Beek, The Intelligent Organisation: Using Business Intelligence for Organisational Development and Better Performance
William J. Rothwell, Performance Consulting: Applying Performance Improvement in Human Resource Development
  The most recent books on Performance Management.
  David Iverson, Strategic Risk Management: A Practical Guide to Portfolio Risk Management For more resources on Education, check out our Book Store

  Recommended documentaries related to the field.
  Recommended movies related to the field.
  Warren Buffett - The World's Greatest Money Maker BBC Watch here   Being There 1979. Director: Hal Ashby For more information click here

  Analysis on different types of surveys.
Data visualization
  Analysis on scorecards, dashboards, strategy maps and infographics.
  Customer Satisfaction
Performance Expo: Customer Satisfaction Survey for Public Transport - New South Wales Government
Read more
Performance Expo: Scorecard in the healthcare industry - St. Johns County Health Department
Read more
  Employee Engagement
Performance Expo: Employee Engagement Survey in the public sector - Queensland Government
Read more
Performance Expo: Dashboard for California's charter schools - The USC School
Read more
  Employee Satisfaction
What drives employee satisfaction?
Read more
  Strategy Map
Performance Expo: Strategy map - Qatar Fuel Additives Company
Read more
  Training Evaluation
Performance Expo: Training Evaluation Form used at the National Association for Areas of Outstanding Natural Beauty conferences
Read more
Top 10 skills for the successful 21st-centrury worker
Read more
  For more similar articles, access the Surveys section of our blog.   For more similar articles, access the Data visualization section of our blog.

  Functional Areas
Top 25 Sales KPIs of 2011-2012
Top 25 Call Center KPIs of 2011-2012
  Functional Areas
HR Performance Management System Toolkit
Recruitment Agency Performance Management System Toolkit
# Time to market (TTM)
  Printed catalogue
The KPI Compendium
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