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Posts Tagged ‘Leading KPIs’

What is the difference between leading and lagging KPIs?

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kpi leading and lagging

In performance management, leading and lagging KPIs are commonly used terms. But is their meaning completely understood?

Leading KPIs usually measure things that address what can create future value (e.g. % Employee engagement, # Innovation ideas, # Service lead time), while lagging KPIs look back at past performance (e.g. $ Sales revenue, $ Profits).

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